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Many ARC Raiders players reach the Port Authority building on Riven Tides, bring the Secure Storage Keycard, and then spend several minutes searching every hallway only to conclude that the room is bugged or missing. In most cases, the problem is not a glitch at all. The Secure Storage room is designed differently from most keycard locations in the game.
This unusual setup has caused confusion across the community because the Secure Storage door cannot be accessed directly from the public areas of the building. Instead, it is hidden behind another locked room, creating a two-step keycard requirement that many players overlook during their first attempts.
For players farming loot efficiently, resources and blueprints are often more valuable than a single raid run. Some players use services such as U4N to save time when preparing gear for high-risk expeditions, especially when hunting rare keycard locations.
Why the Secure Storage Keycard Appears to Do Nothing
The biggest misunderstanding comes from expecting the Secure Storage door to be visible immediately after entering the Port Authority building.
However, the Secure Storage room is actually located inside the Classified Records room. This means the Secure Storage Keycard alone cannot grant access. You must first unlock the outer room before the Secure Storage door even becomes available.
Think of it as a vault hidden inside another vault.
As a result, players carrying only the Secure Storage Keycard will never see the correct door from the main hallways, stairwells, or archive sections of the building. The game effectively hides the destination until the first locked room has been opened.
The Two-Key Requirement
To successfully access Secure Storage, you need:
1 Classified Records Keycard
1 Secure Storage Keycard
The process works like this:
Travel to the Port Authority building on Riven Tides.
Reach the upper floors using stairs or ladders.
Locate the Classified Records room.
Use the Classified Records Keycard.
Enter the room.
Find the Secure Storage door inside.
Use the Secure Storage Keycard to unlock the final room.
Without Step 4, Step 6 never becomes possible.
A Practical Example
Imagine a squad of three players entering a raid.
Player A brings the Secure Storage Keycard.
Player B assumes that is enough and leaves the Classified Records Keycard in storage.
The team reaches Port Authority after a 10-minute journey, clears several enemy encounters, and starts searching the building. After checking multiple floors, they cannot find the Secure Storage door.
At this point, the raid appears wasted.
The actual issue is that the outer room remains locked. Since the Classified Records room was never opened, the Secure Storage entrance never becomes accessible.
Many community reports describing the keycard as "missing" or "not spawning" are ultimately caused by this exact situation.
Why Players Often Make This Mistake
Several factors contribute to the confusion:
1. Most Key Rooms Are Directly Accessible
Many keycard locations in extraction shooters have a simple one-key structure. Players naturally expect the same behavior here.
2. The Door Is Hidden
The Secure Storage entrance is physically located inside another restricted area. From a design perspective, the game treats it as a nested key room.
3. Valuable Keys Increase Pressure
Keycards can be difficult to obtain. When players finally acquire a Secure Storage Keycard, they often rush into a raid without fully researching the location.
Because of this, losing a 15-20 minute run due to a missing prerequisite key can be frustrating.
Tips Before Entering the Raid
Bring Both Keys
Always verify that either you or a squadmate carries the Classified Records Keycard before deploying.
A simple inventory check can prevent an entire raid from being wasted.
Use Safe Pockets
If your augment setup supports two Safe Pocket slots, place both keycards there whenever possible.
Losing one valuable key is unfortunate. Losing two during the same raid can set your progression back significantly.
Coordinate With Teammates
In squad play, distribute responsibilities:
Player 1 carries Classified Records.
Player 2 carries Secure Storage.
Player 3 provides security during the unlock process.
This reduces risk while keeping inventory space available for loot.
Midway through progression, many players also focus on blueprint collection. If your goal is to get arc raiders blueprints fast delivery options outside the normal grind, planning efficient keycard routes remains important because rare rooms often contain some of the game's most desirable rewards.
Is the Secure Storage Room Bugged?
Based on player experiences and available location information, the room is generally functioning as intended.
If the door does not appear, check the following:
Do you have the Classified Records Keycard?
Did you unlock the Classified Records room first?
Are you in the correct Port Authority building?
Has another player already opened the room during the raid?
In the overwhelming majority of cases, the issue comes from missing the first unlock step rather than an actual game bug.
The Riven Tides Secure Storage Keycard can be confusing because the room is not visible from the public areas of the Port Authority building. Unlike standard key rooms, Secure Storage is hidden behind the Classified Records room, creating a layered access system that requires two separate keycards.
If the Secure Storage door does not show up, the first thing to verify is whether the Classified Records room has been unlocked. Once that outer room is opened, the Secure Storage door should become visible and usable. Understanding this relationship between the two rooms can save valuable raid time and help you avoid carrying a high-value keycard into a run that cannot be completed.
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